Taj Palace Hotel Delhi
Introduction Some general points first:<br><br>1. We absolutely loved India. I think it was one of our favourite ever trips (and we travel a lot!). We were prepared for the poverty and craziness and, in some ways, it was less extreme than I expected. I felt more comfortable than in some other third world countries I have been to and it obviously helped that we didn’t get ill at all.<br><br>2. All of the hotels we stayed at, other than Amanbagh, seemed to struggle with their email communications prior to our arrival. Questions were often not answered fully, or we would receive multiple replies to the same question. Fortunately, with one exception, this did not reflect the levels of service once we arrived.<br><br>3. We arrived in Delhi in mid Feb. For me this was slightly too early as the nights were really quite cold and it took almost until lunch time for it to feel warm. By the end of February the weather in Rajasthan was perfect (high teens at night and around 30 in the day). Mumbai was already very hot early March. Short Review Unfortunately this was the real low point of our trip. We were staying in a club room, which was a fairly standard corporate type hotel room with a nice view over the pool and gardens. We had access to the club lounge, which we used for pre-dinner drinks one night. I’ve realised that I actually find club lounges quite depressing – like sitting in an airport lounge. In future I don’t think I will bother. The real draw of this hotel is the leafy location and the large outdoor pool. Unfortunately for us it was cold and rained (actually poured) for the entire time we were there. When it rains in Delhi the city is not the easiest to navigate and the location of the Taj is not idea for sightseeing in any event (although it is very convenient for the airport). So, feeling jetlagged and a bit sorry for ourselves due to the awful weather, we decided to go to the (very nice) gym for a work out and then had excellent massages in the spa. Dinner at Masala Art was delicious (although dated dcor) and I really like the Blue Bar, which was very popular with locals at the weekend. <br><br>The wheels really came off on our final morning. The hotel had bought train tickets to Agra for us, but arranging a transfer to the station required lots of prompting and felt as though we were the first people ever to request this service. We asked if we could settle our bill the night before in the club lounge because we had to get up very early the next day. We were told that was fine and ordered coffee in our room at the same time. The next morning when we were leaving the hotel we were chased through the lobby and told very rudely that we still had to pay for our morning coffee. If you are really going to charge us for that (when breakfast was included in our rate) then why not add it to the bill the evening before? So we left the hotel feeling annoyed. It got worse when the driver dropped us at Delhi station and drove off. We had requested to be accompanied to the train and that had been confirmed by email. Delhi station is total chaos with all sorts of scammers trying to tell us the train was cancelled, we needed a boarding pass etc etc. When we finally made it on to the train (we were waiting around for a long time because our pick up was far too early) we saw guests from other hotels being helped with their bags on to the train. Reading this back I know this all makes me sound overly high maintenance, but if you are charging for a service then you should be able to provide it. Yes, we probably would have had a better time if the sun had been shining, but considering this hotel charges similar rates to the excellent Taj Mahal Palace in Mumbai, I felt ripped off. There must be better alternatives in Delhi. 5 out of 10.<br><br>The train itself was OK. In no way luxurious, but the journey takes little over 2 hours and the views are nice. <br>