(In summary I think you're stuffed unless BA have zeroed out all the flights in the interim and are now working through the passengers).


If a customer’s flight (Commercial or redemption) is cancelled, then the following conditions of carriage can be applied to BA125 tickets
(can also apply to IB-075, AA-001, US-037, AY-105 or JL-131 ticket holders, if disruption occurs 72hrs or less before flight departure).

These guidelines also apply where Re-accommodation Booking Tool has been used and the customer does not accept the alternative flight.

Rebook onto the next available BA or IB (if JB routing also use BA*AA/AA, BA*US/US, BA*AY/AY, BA*EC or BA*JL/JL ) to the same destination (same cities/can be different airports), within 3-day period before or a 14-day period after the scheduled departure time of the original flight. If the same booking class is not available then the lowest class in the same cabin may be booked. If required the ticket validity may be extended.

OR

Rebook onto a BA or IB (if JB routing also use BA*AA/AA, BA*US/US, BA*AY/AY, BA*EC or BA*JL/JL) to the same destination (same cities/can be different airports), more than 3-days before or more than 15-days after the scheduled departure time of the original flight. Rebook in the same class and cabin. Travel must take place within the ticket validity of the original ticket purchased. (On JB routing, if changing operating carriers, please check the class mapping)

OR

Refund the ticket purchased to the original form or payment. (For partial refunds, please see involuntary Refunds)

OR

If the passenger declines the options to rebook or refund, then they may be offered the option to reroute to an alternative gateway following the guidelines below.

Rebook onto the next available flight on BA, (if JB routing also use BA*AA/AA, BA*US/US, BA*AY/AY, BA*EC or BA*JL/JL), to the nearest alternative gateway within a max 300 miles radius. Rebook onto the same class and cabin, if not available you may rebook into the lowest class in the same cabin for travel within a 3 day period before or a 14-day period after the original flight.

Important notes related to rebooking an alternative gateway:

Travel between the alternative gateway and original destination will be at the customer's own expense, including consequential expenses e.g. car hire, parking costs. A remark must be inserted into the booking stating that the customer accepts the alternative gateway and that they understand any additional costs are at their own expense.
Disruption reissues from an alternative gateway are made with no repricing to the ticket. If the customer requests a refund of the cancelled sector, we need to reprice the new journey, including taxes, fees and charges, but waive any change fee. If this then results in any additional charge it must be collected on the ticket.
The above applies to flight bookings only.


Rebooking onto IB Prime flights:

Do not rebook Commercial (i.e. non-Redemption) customers into U, T, X or E class on IB Prime flights. If you do the booking will be auto-cancelled by Iberia.


Connecting Flights:

When British Airways disrupt a flight, our accountability extends to any other connecting flight (either before or after) on the same ticket, impacted by our disruption. If the connecting flight is operated by BA/IB/AA/US/AY/EC/JL we can apply the same guidelines as used for the disrupted flight. Our accountability ends when the customer is able to connect to the next flight on their original itinerary or the next stopover.

If other carriers operate the connecting flights, i.e. not BA, IB, AA, US, AY, EC or JL we must rebook using the same booking class, route and carrier as the original ticketed.