Originally Posted by
OsakaWino
Per the above quote, if Jeffy is saying, "we always said that it was a test for the calendar year." Well as far as any publicly released info that I have seen, that is pure ........ (a legitimate and widely recognized term meaning a lie, a dissemination).
I challenge anyone to show where Jeffy or any one else at Hyatt told anyone in any public manner that this was "a test".
Nobody said it was "a test". but it is very clearly communicated on launch that it was in effect
for 2014:
Look for the new My Elite Rate — exclusively for Platinum and Diamond members — and enjoy 20% off the daily rate on any standard room in 2014 (subject to availability).
Points + Cash was announced at almost the exact same time, with no time frame given. Given the clear emphasis on the year, a reasonable person should not assume that it was absolutely going to be offered for 2015.
Originally Posted by
RTW1
The "problem" here is, again, a complete failure to communicate on the part of GP. It might be that in November last year when the new features of the program were announced that a mention was made that MER was for 2014. Nothing was said about it's availability after, but that really should mean another round of communication about its faith should be fortcomming.
Are you of the opinion that any time-bound promotion should be followed up with communication announcing the end of the promotion? Do you want your mailbox filled up with announcements like "The 30% point bonus on point purchases has now ended," "The Grand Hyatt Tokyo 'Sleep With The Sheep' promotion has concluded," and such?