Flights during November that didn't transfer to new system
Hey guys,
I flew 8k miles on 12 nov with AC
I flew 4k miles on 23 nov with LX
Now that the system is back up, neither of the flights has went through and I am not showing as gold
I Understand the 23nov flight but the 12 is long overdue. I have called AC and they said it's something with aegean as my flight log with AC shows my a3 number.
I went out of my way to spend more to be in the proper booking class
The a3 call center isn't much help, they told me I can retro claim the flight on the 12 and it would take a minimum of 14 days. I have heard stories about resto claims taking months.. And I feel short change here they I am flying to Singapore and Mexico from canada the next two weeks and will not have the status I have earned.
Any advice guys?
Last edited by Hamlol; Nov 25, 2014 at 1:54 am