I just received in the mail the dreaded announcement of "New Value Miles Enhancements." "Great news! Your travel miles program just got even better."
The enhancements are as follows:
1. "And now with the new Value Miles enhancements you can redeem for a ... one night stay at Ritz-Carlton Hotels." The only thing enhanced here is the redemption level - - it used to be 12,000 miles.
2. "But that's not all. Now for 35,000 miles you can fly ... to the Caribbean." This enhancement costs you an extra 7,000 miles, as the previous redemption level was 28,000 miles.
I'm sure that there are other "enhancements," but I think a lot of the value in Value Miles is gone.
UPDATE: CSR advises that the new redemption levels go into effect 1/1/02.
[This message has been edited by cactuspete (edited 10-24-2001).]