As a former FirstUSA customer...i didn't encounter any problems with them perse...because I didn't have any problems with their cards, i guess i was lucky...however My brother was furiours when they suddenly changed his DELL card's benefits from no expiration on all DELL POINTS to one year expiration..now he has to use those Dollars or he'll miss him....and he find that hard to believe because who buys a DELL every year??


FirstUSA simply put: they suck.


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Albert