FlyerTalk Forums - View Single Post - Best Rate Guarantee: Significant discrepancies regarding our hilton.com booking
Old Nov 24, 2014, 9:43 am
  #7  
hichachoc
 
Join Date: Nov 2014
Posts: 1
Originally Posted by lowestpaidsap
Amazing to see how much time one is willing to waste on a potential saving of USD50
You obviously don't understand: It's not the $50, it's the principle- hilton offer a "BRG" as a bait to get bookings. Then if the BRG is called in by the customer, they wiggle, deny, give bad info (lies?) about the terms of the BRG. Then they finally make promises they don't keep.

Luckily there are other hotel groups one can turn to.

hilton don't seem to care about that.

(btw I'm the father of the OP)

Last edited by hichachoc; Nov 24, 2014 at 10:00 am Reason: addl info
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