Tute84:
That's a very similar letter I got from NEA--i.e. a canned response.

They're obviously disngenuous.

Since there is a cap on the $ per ticket, prices are capped. Now, redemption is irrelevant for MBNA as this has been built into their business model.

Bottom line: They realized that their product was generous (albeit NOT the most generous) & they're getting greedy. Most likely a new product manager out of business school trying to make a mark for themselves by shaking the tree.

Whereas before the card was shelling out 3-4%, their new reward structure at 1.6% makes it less attractive than ANY mileage card. Plus, they're upping the yearly limit to $45.......talk about non-experience destroying a good product.