FlyerTalk Forums - View Single Post - Pay to upgrade not allowed?
View Single Post
Old Nov 23, 2014 | 5:39 pm
  #20  
cxfan1960
 
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Originally Posted by alphaod
I don't know what's changed but last night I called them to change another flight.

Anyways I had two seats in PY and I've been eying those J seats (I fare) for a few weeks. After doing two long hauls and six short hauls in the same week I decided I really wanted better seats (plus it made someone else happier).

I called them to cancel my two PY tickets and rebook in J, but I was told that was not needed and I could just pay the difference.

I paid over the phone and a few minutes later I was issued new tickets. My PY seats are in E fare so there would have been a cancellation charge.
Is the rebooked segment part of a partially used ticket? AFAIK, CX does not touch the ticket until the first segment is flown.
cxfan1960 is offline