Flew National twice from DFW - LAS and have to say I wasn't impressed at all. The first time went in First and only received one drink and one glass of wine. No refills were offered. Flight back was 2 hrs. late and the meal service stunk. They talk about their gourmet meals and china but I think the guy writing that had been drinking all the wine for himself. Went to check-in in LAS at the First counter and the guy was yelling at me saying their FC check-in desk was for full fare pax. only. Not the $100 UG
passengers. A supervisor came over and did check me in. The second trip to LAS was in coach. Flight out was ok. B'Fast was fair. On the trip back we got a meal, sorry at best, but no drinks. The flight was 3 hrs. delayed and was over 100 degrees on the plane. The meal trays hadn't even been picked up on final approach and we were instructed to just put our trays on the floor for landing.

Needless to say, I'm not a big fan. Hope your mom had a better experience. http://www.flyertalk.com/forum/smile.gif