Originally Posted by
percysmith
The slip pics was sent from an experienced hongkongcard.comer, with the following explanation:
"When I was given the merchant sales slip to tick which currency I prefer, and before the customer slip is printed, the machine awaits the cashier to press enter or clear, wiht no explanation.
I was thinking -
1) enter means accept dcc and clear means decline dcc
2) enter means print and clear means no need to print
When cashier press enter the customer slip is immediately printed without dialing"
I advised based on my
Maldives experience with this same giant squid I believe (2) was the case.
Whilst it has not
pursued a total relapse of its 2011 state, this is still very non-helpful to travellers and clearly non-compliant:
1. the quote slip is gone;
2. no indication of what choice is being asked for; and
3. the default choice is to DCC.
In my recent experience, I've found three common variations of Global Payments terminals when it comes to DCC. I searched and found my
post about it while observing the receptionist at the Sheraton in Taipei. The main rule to remember with DCC is that there are no rules.
The variations I've seen with Global Payments in Taiwan have been:
A. Quote Slip:
1) The terminal will print the quote slip, but it's been my experience that most cashiers don't even give this to you when you proactively ask for 台幣/NTD.
2) You'll get a receipt to sign that will have the DCC verbiage but be denominated in NTD. Be sure the Type says SALE OPT_O before you sign. DCC has been disabled as long as you see OPT_O.
3) The cashier gives you the "No Signature Required" slip with the DCC verbiage but NTD clearly indicated. An example of such a receipt is
here.
B. Integrated Quote/Signature Slip:
1) The terminal will print the signature slip with the check boxes. You tick the box, sign, and return to the cashier. The Type will say SALE
2) The cashier gives you the "No Signature Required" slip but the Type will say SALE OPT_O
C. DCC Preempted:
1) The cashier works magic to disable DCC beforehand
2) You get a signature slip without DCC verbiage denominated in NTD only. The type is SALE
3) You get the "No Signature Required" slip that also says type sale.
Here is an example from Chung Yo Department Store. Note that the receipt on the left is the quote style, but the one the right was the preempted style. I doubt they have more than one type of POS terminal in the department store, so I assume this is all cashier controlled.
D. DCC Disabled Retroactively (only seen one time at Chung Yo in Taichung):
1) The cashier goes through the process of A or B but doesn't opt out of DCC
2) You get a "No Signature Required" slip in the card's currency with Type SALE.
3) You get a signature slip in NTD with SALE OPT_O.
4) You get a final "No Signature Required" slip in NTD with Type SALE OPT_O.
This scenario is documented
here. When I saw the USD box ticked, I started fuming. It's hard to give an explanation for what happened here because throughout many purchases over the last four years I've only seen this scenario one time. A possible explanation is that the cashier screwed up.
The bottom line is that you either want a receipt with the Type SALE and no DCC verbiage and denominated in NTD or a receipt with the Type SALE OPT_O with the DCC verbiage and denominated in NTD.
We can't quite do a matched comparison because this forum member used a MasterCard, so I don't know if the DCC verbiage changes depending on card type. I was wondering if there is also a threshold below which the cardholder verification isn't strictly required? In these cases DCC might be automatic.
I'm suspecting that in this case perhaps the cashier made a mistake? In Taiwan they all seem to be very familiar with disabling DCC, so I'm not saying the sky is falling quite yet. Even if it were, I don't have any trips scheduled back there soon, so I couldn't check firsthand. I also would be unlikely to repeat the situation because I usually don't charge anything less than 300 NTD. Most of my small purchases are cash or EasyCard.