Originally Posted by
dave1013
Waiving this premium fee for Diamonds would be a nice palliative given the upcoming, onerous cessation of same-day cancellation come Jan. 1.
Come to think of it, allowing continuation of same-day cancellation for Diamonds would be a nice palliative, also.
^
Another way to hit your most frequent guests the hardest. Frequent travelers tend to also be the ones with most last minute changes.