FlyerTalk Forums - View Single Post - Changes to free WiFi Elite benefit
View Single Post
Old Nov 21, 2014, 8:57 am
  #121  
ElieW
 
Join Date: Jan 2009
Programs: UA 1K, EL Al ???, HHonors Diamond, Marriott Gold
Posts: 182
I spoke with the night manager at the HGI I was at. I'm not sure he had all the details correct. I told him it was hard for me to work and asked him if this is a new Hilton policy. At first he wasn't forthcoming about this, but later admitted that it each property has the choice to enroll in this program or not and then he promptly offered to wave the charges for my stay.

He said he thought it was rolled out 2 months ago, but I think he is incorrect. He further stated, they wanted to charge less, but Hilton controls the pricing based on speeds offered.
ElieW is offline