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Thread: Berlin WelcomeCard
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Old Nov 20, 2014 | 4:49 pm
  #11  
bernardh
50 Countries Visited
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15 Years on Site
 
Join Date: Jan 2008
Location: UK
Programs: BA Silver
Posts: 481
Originally Posted by ToGo
ok you left it at home and you get no new for free... i see no real problem.
Thats the same when you leave a (at Home) Cinema Ticket,...
I am not asking for anything for free. I paid twice. I have a ticket with no date. (An open ticket.)

I am simply asking to be able to use it in the future. (Beyond the end of 2014.) I do not want money.

It is a simple customer service issue that most organisations - especially one which welcomes visitors - would deal with in a couple of seconds.
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