This is a new one on me.
An associate has an upcoming trip on WN, RSW-MKE. When trying to open the itinerary, a completely different trip opens - one for a February 2014 routing of DAL-BOS, with a connection at MDW. The return is similar.
To make it even more strange, this person has never booked a DAL-BOS trip on Southwest.
This happens when going thru the "My Account" page, even when logging out and back in again. "My Account" looks like it's still a work in progress.
I must admit, though, I do like the new design; now, if only it were completely functional.
Update: I just logged in to my own account, and the same false itinerary is displayed when clicking on any/all of my upcoming flights!
Last edited by mke9499; Nov 20, 2014 at 1:51 pm