Originally Posted by
_kurt
I think you answered your own question. I fly AA because of the excellent service from the frontline staff. Oh yeah, and the AAdvantage program.
If you were looking for people to respond to your specific complaints (yes the IFE boxes are awful), maybe rewrite this to not be a rant? Or maybe you were just venting. If so let me know and I will delete this post and replace it with some snark instead.
I actually voiced those complaints in a much less ranty manner to AA itself, only to be ignored, as I mentioned. That's part of why even thinking about flying AA gets me into a ranty mood.
But feel free to add some snark, I've gotten a good laugh out of a couple of the replies so far, I enjoy some snark. I especially enjoyed JDiver's treatise on the Geneva Accords.