OK, everyone can exhale. She got the upgrade.

And she actually thanked me. The specific terminology used was "I got my upgrade," (emphasis added) so she is becoming one of us. Whether I get thanked again when she finally gets here is a personal matter and shame on you for even thinking of asking.

The good news for her is that she agreed with me that BA currently has the best program for her travel patterns, so this current problem is not one that is likely to repeat itself.