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Old Nov 19, 2014 | 5:21 pm
  #30  
socalduck
 
Join Date: Apr 2009
Location: Cary, NC
Programs: AA 1MM; DL DM; Global Entry; MR Gold; HH Gold; Nat'l EC
Posts: 562
Gold Reservations Not Ready

DTW Monday night, I had received my carfirmation upon landing (on-time arrival), directing me to a Buick Regal in slot 35. Arrive at the lot, and a different car was parked in my assigned slot, and a different last name displayed above the car. Check the Gold Board, name not listed. After a 5 min wait at the Gold counter, I'm directed to worn-out Maxima, no apology or explanation. Tank was not full, and the brake light illuminated periodically. I was all the way to Troy when the new carfirmation text for the Nissan finally arrived. Pathetic, but this seems to be an all-to-common experience now.
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