Originally Posted by
usbeef
I'm also on a security freeze. I'm starting to get kinda pissed off because not only will they not tell me when I can expect a call, but I also just had to pay the annual fee due to the statement cutting AND points from before November are not posted to my account.
I want to like Diners, but they're making it INCREDIBLY hard.
Yep, I'm in the same boat. Useless customer service. Hopefully once we hear back and it's lifted, it stays lifted..