Originally Posted by
cfischer
nothing I would do because there is no right to an upgrade. I vote with my feet/wallet and don't return. I nicely ask if I don't get it then I don't.
+1 - Yes, there may be 'rooms/suites' showing open/available, alas how do you know what the allotment is for upgrades? They may have only one (1) suite available for up-grade per night and it was given out already...???