Originally Posted by
Cathay Boy
Same here, that's why I keep renting with Avis at many times 3 times the rate as I could have say with Enterprise, Budget, etc. Avis people are always friendly and helpful, and so far except one time I've always gotten an upgrade.
Definitely. I once had a reservation to National and Avis on the same day. None of the cars at National were interesting. Went to Avis and they were pretty much cleared out with only a few BMW X5s and one MKZ or Ford Fusion on the lot (I rented full size for both). The agent told me, well we messed up and we have no full sizes so I'm hoping you'll be happy with the car we have for you... the BMW X5. I said, "Wow, and I was really hoping for a full size."

She laughed when I said that.
Avis has been top notch for the past 5 or so rentals I've had.