Originally Posted by
shorthauldad
OpUps - maybe
IRROP handling - maybe
What else?
I am AA EXP and fly a lot on BA. My OpUp rate is fair and seems to be within the (broad) range reported by BAEC golds. I haven't had too many significant irrops, but have been treated reasonably when they have occurred.
I think the big advantage a BA gold or silver would have is shorter wait times to speak to an agent. The very long hold times for people without BA status is an issue for me sometimes.