<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Payless deferred to its franchisee for a decision on Mr. Son's request. Mr. Pudasaini turned him down. "You violated the signed rental agreement and jeopardized our company and your family," he wrote in an e-mail message to Mr. Son. "You planned this trip in advance but decided to conceal your intent."</font>
I predict a bitter and protracted ordeal for this renter to get any $$ back from this obviously hardened Payless franchisee.
An outfit only charging $21.60 a day in SFO, even for a lousy Escort, will quite probably be out to milk unsuspecting novice customers with hidden charges.