Originally Posted by
Frogbone
Ok Mr. Kettle1 ...we get it...you don't like Pits. Now would you please get off your soap box?
Now back to the DELTA issue on this subject:
Yes, Delta is responsible as they accepted the animal and kennel as it was, there's no two ways about it.
A pet is a member of a family. You don't put a $$ value on it so this is tricky as far as compensation goes. If they lost one of my dogs no skypesos or money could make up for it.
Yes, DL is responsible because they took something from you and you paid to transport it.
DL however cannot "compensate" people in any different way because they have attached an arbitrary feeling to their dog that has now turned them into a person.
That is no different than someone demanding obscene compensation/effort because he has a special connection to his favorite Brown Tumi bag that his wife gave him.
That is a risk you take by passing over responsibility to the airline - just like if I put a camera in my checked bag. (and no, this is not me advocating to allow animals in the cabin)