Yes, Delta is responsible as they accepted the animal and kennel as it was, there's no two ways about it.
A pet is a member of a family. You don't put a $$ value on it so this is tricky as far as compensation goes. If they lost one of my dogs no skypesos or money could make up for it.
Last edited by RSSrsvp; Nov 13, 2014 at 6:29 am
Reason: Removed off topic remarks