Originally Posted by
3Cforme
'Doesn't work with my schedule' is a little vague. What outcome do you want? You'll be restricted within current US redemption rules so forget about asking them to buy you a ticket on a non-US-redemption carrier.
What I meant with "Doesn't work with my schedule" is that AirBerlin changed my connecting airport from MXP to LIN so that i am no longer arriving at MXP and connecting to CX there, and with only a 2h50m window I don't think I will be able to make it from LIN to MXP to my CX flight, after having researched the cross-city options.
Originally Posted by
3Cforme
Unless you're traveling immediately, US is responsible for reissuing the ticket. Call back and find an agent that is willing to do some work.
That's what I want to know -- So USDM is responsible for reissuing. Thanks.