I need some advice...
Last week, I had a flight at 8pm on Thursday which I wanted to change to an earlier flight on Thursday. I was flying with a co-worker, so we both logged on to UA website at T-32 hours to check availability, etc. We went through the change ticket process and were both offered flights on Thursday morning at $0 fare difference and No Change fee. Surprised, we both changed and were issued new tickets on the Thursday morning flight. However, after looking at our emailed receipts, we were actually both charged the $200 change fee
I know the MS Snipping Tool is my friend
but I really didn't anticipate this. Do I stand a chance of winning this one with UA?