Originally Posted by
bocastephen
Really
You have an interesting view of business ethics and morals (and contract law). If you already sold a commodity and another customer offered a higher value for that same commodity,you are OK with violating the contract with the first customer and dumping them into a lesser product with a simple "too bad for you"?
Really?
+1.
The airlines use capacity controls already to allow space for paying flyers over those using award travel.
To be fair, the overwhelming majority of cases of involuntary downgrades of those purchasing confirmed (as opposed to waitlisted) award tickets tend to be issues due to last minute equipment changes or an unexpected overbooking problem. Downgraded customers are eligible for compensation in addition to getting their miles and/or dollars refunded.