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Thread: How does Marriott measure guest satisfaction?
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Old Nov 11, 2014 | 6:08 pm
  #3  
BostonBusinessTraveler
 
Join Date: Sep 2011
Location: Boston, MA
Programs: Marriott Platinum; Hilton Diamond; United Platinum; AA Gold
Posts: 141
I get surveys on a fairly regular basis from the NJ-based Courtyards and Marriotts that I often stay at. Most seem to be from the properties as opposed on the corporate level.
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