FlyerTalk Forums - View Single Post - chase has different Verify by visa procedures now for online transactions
Old Nov 11, 2014 | 12:14 pm
  #38  
bj27
All eyes on you!
10 Years on Site
 
Join Date: Oct 2012
Programs: Free agent
Posts: 1,126
Originally Posted by Happy
If the Kiosk requires PIN, the Chase card most likely would fail. When calling on this subject, the dept (security) that handles it is in Philippines just so you know. The Chase security dept rep would patch you to the Visa rep who also seems based outside US, may be India. On the 3 times I had to deal with them, 1 was semi polite and the other 2 were downright RUDE.
Yep, you are right. I spent some time on the phone with a Chase rep afterwards and she couldn't offer a solution. I didn't end up asking to be patched through to Security or VISA. I asked if I would still be covered under CSP's Travel Insurance(s) if I paid through Paypal. I am!

ALSA offers payment through Paypal, so I just did that instead.

While I won't be getting the extra 70 points on travel, I didn't feel like dealing with security and/or VISA.

Originally Posted by patrick.barnes
There's an entire million page thread on this topic:

http://www.flyertalk.com/forum/credi...signature.html

Calling Chase isn't going to solve your problem. It's unsolvable. Look into the recently released Diners Club Premier card for international travel.

This thread is about online orders where the merchant uses Verified By Visa.
What a headache. Come on, Chase! (and AMEX for that matter)
bj27 is offline