FlyerTalk Forums - View Single Post - Sky Priority not being honored at Baggage Claim
Old Nov 11, 2014 | 11:11 am
  #10  
emrdoc
All eyes on you!
10 Years on Site
 
Join Date: Jun 2011
Location: USA
Posts: 1,399
Originally Posted by labjr1
I did exactly that last night. The Carousel was not in use prior to my flight arriving (Atlanta to San Jose arriving at ~10:30) so there was no possibility that other bags were mixed - it was the only flight on the carousel. I lodged a complaint at the baggage claim office and sent in a complaint to Delta once I arrived t my hotel.

I am careful to not complain when there is the possibility that bags are mixed and I do not expect 100% of the bags on the baggage claim to be SP as I understand that you need to stack luggage logically and sometimes it is more expeditious to intermix bags to reduce total wait time at baggage claim. However I am witnessing a change where SP is being ignored quite often. I have even taken to filming the bags coming onto the carousel to validate my claims to Delta (so they cannot claim intermixed flights,...)
Seriously?
emrdoc is offline