Originally Posted by
bj27
Thanks. I had read them (briefly) but was hoping not to have to call in.
I might try and buy my ticket at an automated ALSA kiosk here in Spain, though if that fails I will call Chase. I really enjoy calling AMEX Platinum but not so much Chase, specifically for the reasons already stated.
If the Kiosk requires PIN, the Chase card most likely would fail. When calling on this subject, the dept (security) that handles it is in Philippines just so you know. The Chase security dept rep would patch you to the Visa rep who also seems based outside US, may be India. On the 3 times I had to deal with them, 1 was semi polite and the other 2 were downright RUDE.