FlyerTalk Forums - View Single Post - How does Marriott measure guest satisfaction?

Nov 10, 2014 | 9:43 pm

#2

Copilot23

Join Date: Jan 2006

Programs: Marriott Lifetime Platinum, Hilton Honors Diamond,

Posts: 439

I still get guest surveys on a fairly regular basis. I stay weekly somewhere, and I've probably had 4 or 5 this year.