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Old Nov 10, 2014 | 3:41 pm
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Kacee
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Originally Posted by 1353513636
Once when I complained via the regular webform they got back to me on the same day and started their message with "Thank you for being a 1K member" or something to that effect.
That has not been my experience. I've had at least three instances where webform submissions (refund for nonfunctional wifi, ORC request, request for CM flight credit) were answered by customer care or MPSC.
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