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Thread: How do I reach 1K Voice via email?
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Old Nov 10, 2014 | 3:36 pm
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1353513636
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Originally Posted by Kacee
I don't believe that webform submissions are automatically routed to 1kvoice. When I've made webform submissions, they've elicited responses from generic customer care (or MPSC). IME these are less satisfactory than the responses I typically get from 1kvoice.
Once when I complained via the regular webform they got back to me on the same day and started their message with "Thank you for being a 1K member" or something to that effect. However, if you send a letter by paper mail, you will get no priority and they will take about a month.
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