Originally Posted by bpandi1

Staying here now - as an SPG Platinum we got upgraded to room 108 which is a great room steps away from the water. I did ask at the front desk about the alternative Platinum amenity and the person at the front didn't know what I was talking about.. she talked to a supervisor who also said they have never heard of an alternative amenity. I mentioned the resort fee being waived and the extra points but no dice... Wonder why they offer that to some but not others? A uniform policy would be much better.