FlyerTalk Forums - View Single Post - chase has different Verify by visa procedures now for online transactions
Old Nov 9, 2014 | 6:06 am
  #33  
bj27
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Join Date: Oct 2012
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Originally Posted by OliverB
It took 3 phone calls to Chase but I finally got a rep ont he line that knew what she was talking about!

If anyone else encounters this same issue, call the following tel. number: 1-800-297-4970

It's an automated process and you'll be able to register a VbV code over the phone.
Sorry for bumping a semi-old thread, but is this PIN number the PIN you would use for cash-withdrawals/advances, or is this Chase's unofficial foray into chip-and-pin?

My apologies--a little confused! Trying to buy a bus ticket on ALSA (Spanish national bus operator), and all my cards keep getting "denied." Chase & AMEX claim they haven't seen any charges try to be approved so don't know what's going on.

Still didn't work after I set up the PIN, though I'm not sure exactly what I would use the PIN for, since last I remember Chase hasn't rolled out chip-and-pin for CSP.
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