Originally Posted by
zyxlsy
Just saw my first DCC attempt in Australia.
At Sydney Airport Domestic Terminal, when I tried to purchase some pasta, the ANZ terminal, after "cheque, saving, credit" selection screen, prompted something about FxRate, and gave me two choices of Yes and No. To select No, I had to click "clear", and then click "Enter" directly below to accept $A amount.
Can you name and shame the establishment? Was it a franchise restaurant or single location? This seems like the terminal at the cafe in Brisbane, which was also ANZ. It's definitely counterintuitive having to press clear. Also, did they had you the terminal presumably for you to enter your PIN? I think that's the only thing that saved me at the cafe in Brisbane since I had full control of the terminal.
I would still echo your sentiment that DCC is rare in Australia since I've had at least 100+ transactions there over the last four years and have only seen it twice.
Originally Posted by
JEFFJAGUAR
And for the most part never think clerks are trying to rip them off (in fairness to the clerks, often students, they are just doing what they're told). And when a clerk tells them they can pay in US dollars so they'll know exactly how much something costs, they are amazed at the courtesy being extended on a credit card payment. Simply the way it is.
I am willing to give clerks the benefit of the doubt, but it's on a case-by-case basis. As I said before, it's just a brain trick, and when someone is presented with a receipt in the home currency usually doesn't stop and question why. If I were naive, I'd probably sign the receipt (and even sign in a tip in a USD amount) without even thinking about it. I would stop to question, "Wait... I'm in the UK. Why am I getting a bill in USD when the native currency is GBP? What's going on here?" In fact, you're more likely to leave a better tip without pausing to do calculations.
I bet if you gave 100 DCC-naive Americans a restaurant receipt with DCC abroad that was presented in the familiar US format of having a line to sign in the tip, that close to all 100 would sign it and probably sign in a tip in the USD amount too. Even if DCC verbiage were included at the bottom with a 5% DCC markup, I imagine you'd get few to question the charge. Learning to spot DCC and methods to thwart it takes experience and an ability to watch for details.