Originally Posted by
oliver2002
Last week I was in India again, and this time militantly prepared. In the country club where we had issues last time they remembered me and asked me to wait while the cashier called the contact person who had recently installed the new POS. He called the guy and said 'give me clear instructions on how to his able the DCC nonsense' and the guy on the other end guided him step by step (function+44+0 disables it for that terminal ...+1 reactivated it)
So no trouble there.
While waiting for the flight home the wife found something at the duty free store in DEL. I volunteered to pay for it and clearly told the cashier 'do not do DCC, I want to be charged in INR!' and he promptly charged me in EUR which got me really pissed. His supervisor jumped and resolved it though.
Now I get to be like the merchants who say, "Excellent choice, sir!"
I can see why you got really upset at the duty free. I used to give cashiers the benefit of the doubt, but I don't anymore in most cases. You have to believe at airport duty free they know what they're doing, so the cashier's actions seemed deliberate and intentional. This is opposed to the cafe in Brisbane where the DCC caught me off guard, and the girl had a thoroughly confused look on her face.
Originally Posted by
alexmt
Though I did have that actually happen to me, where it really was, at the Flying Pig Uptown in Amsterdam. USD amount on my receipt, but my receipt was printed before currency selection on the terminal. I watched her hit the EUR button and I got charged in EUR, despite my USD receipt I got. The one I signed was EUR. It was weird.
I've had it happen that way too at Chung Yo Department Store where the transaction is initially charged with DCC and must have been modified after the transaction was initially complete. It had just so happened that a prior transaction had preemptively disabled DCC, so when I saw the exchange rate and DCC verbiage on a later receipt I flipped out. The problem is there is really little consistency to how DCC is implemented, so each situation can have a different twist.
In short, don't believe everything at face value that you're told when it comes to DCC. If you say the exchange rate is just for my information, show me what input you made to make sure my currency selection was honored? If there is no tick box/opt-out box that you get, proceed with extreme caution. It would be your word against the merchant's in a chargeback. If you get a check box, especially on carbon copy paper, make sure the merchant has additional input to honor your local currency selection. Some places do honor the tick mark (Disneyland in Hong Kong), and some places don't (Greyhound Cafe in Hong Kong).