Originally Posted by
Kremmen
Bingo! Same hotel I'm talking about.
Veerrry interestinggg....
For fun, I will quote my own post
here, dated
1/5/2014:
Originally Posted by
arlflyer
Received an email directly from Jane Igoe, the hotel administrator, explaining that this was indeed an error and that she has been working with her staff to make it clear that customers must be given a choice of currency for payment.
I then naively went on to write, back in January...
Originally Posted by
arlflyer
It was a sincere response and I trust that this matter will not be an issue for future customers.
Fool me once, shame on you...
Originally Posted by
BearX220
We were in Dublin, Galway, and Connemara this spring and found this practice widespread unless we were vocal at the start of the transaction about paying in Euros, please. Not just at hotels but in shops. We learned quickly. The DCC fake seems to be a bigger thing in Ireland.
Sure does, as a country - you hear about it being really prevalent there (and China). But that by no means excuses (and I'm
not asserting that you're saying that it does) a major international chain hotel from running this scam on its own customers. Part of what you're paying for at a chain hotel is consistency and few surprises. If I wanted to take a chance, I'd go for a mom and pop or boutique and probably get a better room, better service, better everything for less money. But with a chain you're paying for familiarity, and trust. Not for them to stick it to you when you let your guard down.
Part of what was most infuriating to me was that they did this using my Hhonors co-branded card that they know full well does NOT charge a forex fee!!!
I wonder if this deserves a pot-stirring over at the Hhonors ambassador thread? Seems like a pretty widespread issue that the brand has turned its back to.