Originally Posted by
zozeppelin
FIFY. Based on this deficiency, it does not replace the method available when we paid.
Good luck getting any sort of refund out of KVS. A long time ago I paid for access to the 'Availability Tool' until one day when, similar to what recently happened, a certain set of data became unavailable. Lo and behold, a short time later the same data (from an end user perspective it was the same) became available again -- only this time it was at the cost of more money. That was when I learned the truth about how KVS operates and that all I had paid for (according to KVS) was a 'browser'. A few of us were in the same position -- we'd paid for access to something and were now being asked to pay more to get what we had been told we already had access to. Then, as now, people were offered additional access at no/low cost if we'd either stop posting about the matter or delete our posts. I forget all of the details, but the story is the same. S
me things never change.
CAVEAT EMPTOR!