Originally Posted by
salwaheeb
I am not an expert either. But I filed a complaint and I have to wait and see.
Will keep you updated.
Thanks
Good luck. It sounds very bad.
Did you try and speak to anybody else other than the person in the lounge? I'm not too familiar with DXB these days, but maybe there is a specific ticketing desk that may have been able to help a bit more? I guess it's too late now though