FlyerTalk Forums - View Single Post - Best rate guarantee (BRG) - success, failure & discussion 2012-on [Master Thread]
Old Nov 4, 2014 | 7:47 pm
  #2161  
lcpteck
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Originally Posted by itihm
hi all, apologies if this question has been asked before.

i've been granted BRG for st regis singapore SGD480 --> 320 (quoted).

So in the email instructions, i was told to book a reservation, and I did. I booked the non-refundable rate of 480. Now, i've scoured the net and found out that most people book the refundable rate for the BRG team to adjust after they've been approved.

In my case, would the difference be refunded to my card? (The charge has been posted on the CC already). Or I'm misplayed the game and not gonna get the adjusted rate.

Thanks
I guess you forgot to read the wiki on the top of the thread.

You should get a refund on the difference, just not sure how it will be handled.
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