Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; CPU iPhone OS 8_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12B411 Safari/600.1.4)
Originally Posted by Nimrod1965
Just breezed through South security in under 2 minutes, no problems, plenty of staff proactively organising and directing passengers. Security is a thankless task but I would rather it done properly than the alternative. Having done security duties in the military, I have sympathy for these people. Patience and curtesy towards everyone does help.
I've seen no benefit whatsoever from me being patient & courteous.
I'd argue it matters not a jot, other than keeping yourself sane & balanced.
The job may well be "thankless", but that's why its a paid position and not a charity bag pack at Tesco's.
Sorry for being brusque, but posts like yours only give strength/validity to poor service, which is what this is.