FlyerTalk Forums - View Single Post - How to get $39.00 and alienate your customers..
Old Nov 4, 2014 | 8:08 am
  #67  
escapefromphl
All eyes on you!
15 Years on Site
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 5,384
Originally Posted by mre5765
If UA brought back 500 mile upgrades and prioritized them ahead of CPU and ToDs, that would go a long way toward earning back some good will.
They would have to sell the 500 mile certs then. They aren't going to stop selling upgrades, their intention is to maximize revenue. The only issue I have is the "unfairness" of the current way of doing things. IE they will sell those upgrades for $39 to kettles and offer me one for $199. Even though I spent $25k+ with them last year.

I think they should be completely transparent and give elites a token credit and then silent auction off the seats. So silvers would get $20-40 credit and GS say $100-120. So then UA can sell those upgrades and realize some real revenue, while still giving elites a fair crack at first, which elites can prioritize themselves by paying over their credit amount.
escapefromphl is offline