Originally Posted by lz80521

I've completed all stays over one month now with all of them posted to my account, but the "Book on IHG app" task (not the "Download and book on app" one) still shows partially completed.

I emailed IHG and they basically told me I didn't register until the Sep 10th (the date their system showed) so one of my stays booked on Sep 7th wasn't counted. But the truth is, I registered on Sep 4th and I sent them the confirmation email (EVIDENCE) I received on the same day. Then they just kept telling me they were working on it to get it updated within 7 business days. So, several "7 business days"s have passed, still NO UPDATE.

Anyone in similar situation waiting for this "Book on IHG app" to be updated or get this kind of problem solved?