FlyerTalk Forums - View Single Post - Using Regional Upgrades on Delta (pre 2/1/2022)
Old Nov 3, 2014, 5:08 pm
  #119  
MSPeconomist
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Originally Posted by Ben and Jerry
Once selected, they showed up on my online account within a couple of hours. But when I wanted to actually apply one, the phone rep asked for the redemption code (which is NOT the certificate number). Those codes did not appear until about 24hours after I selected the RUC's as a choice option. In my case, I had sufficient time between selecting and getting on the plane. But a 90-minute window will not be.
I had a similar issue with some old SWUs once, where I requested them, they appeared in my account within a few hours, and I tried to use them that evening, maybe four or five hours after the request. It somehow worked, IIRC with me reading the cert numbers to an agent who could not see them in my account, but I was able to use them that night.
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