Originally Posted by
beckoa
Thanks for the update.
'trade in' on QC15's is what exactly? Is it a straight trade, or is there a cost involved now (depending on how long its been since purchase).
For me, it was my broken QC15s and $119 for a brand new set of QC15s. They did ask about the purchase date of my 15s, and I was honest with them, I bought them shortly after release, which we estimated to be about 4 years ago.
Originally Posted by
WinstonXu
What city you at?
I bought my QC15 4 months before the new QC25 came out, and the Bose store trade in my old one with a brand new QC 25 without asking a single question, the trade-in program with Bose has been established for a long time, if you purchased your QC15 too long ago, they could at least give you a 50% off on the new headphone, bose has been doing this for a long time, so I don't think your local bose store was being honest.
This was at the Leesburg, VA store.
It's not impossible that they weren't being honest, but I don't see why they wouldn't be, they sent me away without purchase and are supposed to call me this week to see what they can do for me. Don't see why they would like and lose any kind of sale. They looked up the official trade in programs in some hard-copy book, and then on their internal Bose corporate intranet site. Salesman checked with 2 managers. There was a program to trade in the 15s for the 20s, that I wasn't interested in. My 15s are old (see above), so it makes sense that my offer would be different than your 4 month offer.
I'll post an update, if/when I hear from them.