Originally Posted by
ukdoctor
AFAIK you can cancel an upgrade made using miles without penalty provided that there are still seats available in your original booking class.
If you have paid excess APD for a flight out of the Uk , then you might have to chase them up for a refund of the excess APD. I am still waiting ffor a refund from early this year.
Thanks again!
I shall check if there is any D-class available on her flights before canceling. At the moment there is nothing, so I shall accompany her to check-in where I will do the upgrade if nothing opens up prior.
Is my Skywards card needed to do this? I have yet to receive it. It is due in two weeks according to the email from EK.