Originally Posted by
ORDFlyer33
Tickets purchased on United.com, all W fares (GPU used).
I called again today (previously called after 2 weeks had passed) and this time the agent manually put in the PQD credit after spending ~5 min looking into it. No feedback on what was wrong but it likely would not have resolved it self over time like I was told the first time I called.
I've found that this happens to me when I make a fare class change - for example applying an instrument - to an otherwise normal reservation. It also happened to me last month when I added a segment from nrt to sin to an existing reservation - the segments never posted past that segment and I had to write in and have them manually credited it....